Baby Sitting & Cots

With sufficient prior notice (usually 48 hours) Reception can arrange a babysitting service from a registered person for you. The bill should be settled directly with the baby sitter, please contact Reception. Dial 0.

Cots are available on request, please contact Reception. Dial 0.

There is a dedicated baby and feeding room off the main lobby.

Banking

There are several banks and ATMs in the village of Malahide, about 400m from the Hotel. Bank of Ireland in on the Main Street and AIB Bank on Church Road.

Checkout Time

Check Out

The hotel’s check out time is 12 noon, Should you wish to extend this time please contact Reception. There may be an extra charge for this service. Dial 0.

Express Check Out

If you have chosen the express check out option at registration, you may leave the hotel without contacting Reception. All charges will be made to the credit card supplied and a copy of the bill will be emailed or posted to you. Alternatively, you may prepay your account the night before departure.

Covid 19 Quarintine

Please find to follow our guidelines for quarantining guests:

Arrival into the hotel

All guests are requested to sanitise hands as they enter the hotel and quarantining guests must wear a face mask on arrival to hotel.

Public Areas

Quarantining guests are requested to minimise time in public areas and limit to exiting and entering hotel. Quarantining guest must wear a face mask while in public areas of hotel.

Quarantining guests are not permitted in the Coast Restaurant, Matt Ryan Bar, Arena Health & Fitness Centre and are requested not to use public restrooms during the quarantining period.  

Bedrooms

Quarantining guests are requested to remain in their bedrooms.

To limit contact, bedrooms will not be serviced during guests stay. We would ask that guests leave their used towels outside their doors for collection in the laundry bag provided and in turn there will be a room drop of fresh towels & amenities daily & fresh bed linen every three days. Rubbish to also be left outside bedroom doors for collection in the bags provided. Any additional amenities required please contact reception.

Food Service

While in quarantine guests can avail of room service. Please book your meals with reception by dialling ‘0’.

Room service will be delivered to the bedroom, left at the bedroom door, server will knock on door and leave tray for guest to collect.

We ask that guest then leave tray outside bedroom when finished.

Please note room service would not be available after your quarantining period ends.

Should you have any questions or require any further information please do not hesitate to contact Reception by dialling ‘0’

Doctor/Pharmacy

Should you require a Doctor, Reception will call one for you. Dial 0.

There are several Pharmacies in Malahide Village.

For emergencies, the national emergency number for Ambulance, Fire and Garda (Police) is 112.

Internet Access

Wi-Fi

WiFi is free to all our Hotel Guests. There is no password required.

To logon to WiFi
1. On your device, choose ‘Grand Hotel’ WiFi

2. This should open a page in your device Browser, click the ‘Connect’ button

3. You should now be connected.

PC and Printer

In the Lobby we have an Internet/Vending room equipped with a PC and printer. A fee applies to this service that is paid at the PC.

Printing

If you need a Boarding Pass or other document printed, we can do so at Reception. Email your document to reception@thegrand.ie

Laundry & Dry Cleaning

Laundry /Dry Cleaning

For the same day laundry and dry cleaning service, please leave the laundry bag and list supplied in your room to Reception before 6.30 am. Laundry is returned to the Hotel at approximately 7.00pm.

Please remember to clearly mark your name and room number.

(No service Saturday, Sunday or on Public holidays).

Ironing

Every room is supplied with ironing facilities.

Luggage

We can store your luggage in our store if required, please ask at Reception.

If you require assistance with your Luggage, please contact Reception, Dial 0.

Meeting Room

If you plan to host a meeting during your stay with us, we have a wide range of meeting rooms to satisfy all requirements. Please contact our Sales department or Reception. Dial 0.

Pillows

Non-feather pillows are available from Reception on request. Dial 0.

Safekeeping

All rooms are provided with in room safes. We can keep special items in the Hotel safe but access may be restricted due to the operation of time locks. We also draw your attention to the Hotel Proprietor Act displayed at Reception.

Secretarial

There are secretarial, fax and photocopying services available during normal working hours.
Please contact Reception. Dial 0. This is a chargeable service.

Smoking

Smoking is strictly prohibited in the entire building.

There are smoking areas provided outside the entrances.

Smoking in a bedroom will incur a fine of €85 to cover cleaning costs.

Telephone

We operate a fair phones policy by not adding excessive charges to calls made from your Hotel room telephone. There is a minimum charge for all calls of €0.50 cent (including 1800 numbers).

To call an outside number: Dial 9 + country code + area code + number.

Television/Radio

The television set in your bedroom carries all domestic channels, radio channels and a number of satellite channels.

Channel No. - Channel

1 - Information Channel
2 - RTE 1
3 - Network 2
4 - TV3
5 - TG4
6 - BBC1
7 - BBC2
8 - CHANNEL 4
9 - E4
10 FIVE
11 - UTV
12 - ITV2
13 - SKY NEWS
14 - BBC NEWS

Channel No. - Channel

15 - CNN
16 - CBBC
17 - POP
18 - TINY POP
19 - TRUE MOVIES
20 - FILM 4
21 - RAI UNO
22 - TV5 MONDE
23 - DAS ERSTE
24 - HOTEL MOVIE CHANNEL
25 - RTE RADIO 1
26 - 2 FM
27 - LYRIC FM
28 - GOLD FM

• Information Channel

  Channel No. 1

• RTE

  RTE 1 - Channel No. 2
  RTE RADIO 1 - - Channel No. 25

• Network 2

  hannel No. 3

• TV3

  Channel No. 4

• TG4

  Channel No. 5

• BBC

  BBC 1 - Channel No. 6
  BBC 2 - Channel No. 7
  BBC NEWS - Channel No. 14

• CHANNEL 4

  Channel No. 8

• E4

  Channel No. 9

• FIVE

  Channel No. 10

• UTV

  Channel No. 11

• ITV2

  Channel No. 12

• SKY NEWS

  Channel No. 13

• CNN

  Channel No. 15

• CBBC

  Channel No. 16

• POP

  POP - Channel No. 17
  TINY POP - Channel No. 18

• TRUE MOVIES

  Channel No. 19

• FILM 4

  Channel No. 20

• RAI UNO

  Channel No. 21

• TV5 MONDE

  Channel No. 22

• DAS ERSTE

  Channel No. 23

• HOTEL MOVIE CHANNEL

  Channel No. 24

• Radio

  2 FM - Channel No. 26
  LYRIC FM - Channel No. 27
  GOLD FM - Channel No. 28

Vending

Vending machines containing beverages and snacks are located in the Guest Services room in the main lobby.

There are also vending machines located on some floors.

Wake Up Calls

You may order a Wake Up Call directly from Reception. Alternatively, you may programme your telephone.

How to set a Wake Up call on your Bedroom telephone.
Dial *80, enter the Wake Ip time in 24 hour format, e.g. 7.15 am is 0715. Hang Up.

How to check the time set.
Dial *80 and the time will be read out.

How to cancel a Wake Up call on your Bedroom telephone
Dial *80 and choose option 2.